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Walk around your workplace,
catch people doing the right thing, and tell them
Dr Ken Blanchard
Why is it, do you think, that providing feedback to our team or crew is so difficult? Why do we say nothing to the team or crew member, but complain and groan to other colleagues? Do you think perhaps some of us see feedback as confrontational?
Whichever, however or whatever way we look at feedback, it is an effective leadership tool, one that if we practise and master will provide extraordinary results in an otherwise ordinary workplace environment.
Duration: 1 Day
Course Goals:
This program is designed to enable participants to give effective feedback to others; receive feedback; and foster effective practices for giving and receiving feedback within formal and informal processes.
Course Objectives:
On completion of this program, participants will be able to:
- Demonstrate an understanding of the processes of giving and receiving feedback, and of individual reactions to feedback.
- Use a range of strategies for communicating feedback effectively and for fostering constructive practices of feedback.
- Demonstrate self management skills for handling the challenges of giving and receiving feedback.
Content:
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