|
Duration: 1 day
"Assertive communication means
being able to ask for something when you want to,
and also to say no when you wish to"
In assertive communication, you and your listener are in a win-win situation. You're able to say what you truly mean; the listener is able to listen and receive your message. When it's your turn to listen, you're capable of receiving an honest message clearly delivered by the speaker. Even if there is disagreement between you, you both know each is truly being heard. You both feel free to say what's really on your mind.
Course Goals:
This workshop aims to provide participants with the necessary knowledge and skills to develop and implement assertive behaviour.
Course Objectives:
On completion of this program, participants will be able to:
- Identify and practice assertive expression.
- Make the connection to *Self* concept and Assertiveness.
- Identify communication and behavioural styles.
- Stand up for themselves with respect, using *I* statements.
- Communicate more effectively in all their interactions through Living Assertively.
Content:
-
What is assertiveness?
-
Positive Self concept
- Three Main Communication and Behavioural Styles
- Expressing positive and negative feelings assertively
- Standing up for your rights assertively
- Gaining respect from others through assertive communication
-
Practising assertive communication: using *I* statements
-
Dolphins and Whales as a means of identifying common communication stoppers & encouragers
-
The Assertiveness model
-
Assertiveness as a Way of Living
Five-Part Tutorial Titles:
-
Exploring Assertiveness
-
Positive Self concept
-
Communication & Behavioural Styles
-
Practising Assertiveness - using *I* Statements
-
Living it - a call to action |
