|
Duration: 3 Days
One person helping another to learn dates back to time infinitum. That is, it was originally the only way of transferring learning from one person to another. Today, helping one person to learn, develop skills and improve performance can take several different forms: coaching, mentoring, close supervision, working with a more experienced person or meeting with selected professionals (HCMs, Accountants, MIS etc).
This session will explore coaching, mentoring and workplace learning - a blurring of the boundaries: their roles within the workplace, benefits, feedback strategies and monitoring effectiveness.
Course Objectives:
-
Demonstrate an understanding of the nature of coaching in organisations
-
Identify individual, natural coaching style
-
Identify how communication and learning styles can impact on the coaching process
-
Demonstrate skills for listening, including empathetic listening
-
Identify strategies for building trust in the relationship when coaching
-
Develop and use a coaching contract to guide the coaching process
-
Facilitate individual learning and application of learning through coaching
Content:
- What is coaching?
- The Manager as Coach
-
The nature of Coaching
-
The GROW model
- Effective Questions
- The Sequence of Questioning
- Goal Setting including developing SMART goals
- Motivation
- Feedback & Assessment
- The Development of a Team
- Coaching Teams
- Overcoming Barriers to Coaching
- See, Hear, Grow
- The Coaches Toolkit
|
