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Communication

 

Facilitating Community /
Stakeholder Engagement

Duration: 2 Days
 
This is a 2 day program incorporating the skills and understanding required to be able to design and deliver effective community/stakeholder engagement.
 
Sessions include:
 
Day 1: 
 
Working from the inside out

Exploring your strengths, values and practice frameworks.

 
The ‘why’ of community/stakeholder engagement

Information about best practice, world wide trends and being clear about the purpose of engagement.

 
Planning for engagement

A focus on planning processes from clarifying the problem through to evaluation and decision making phases.

 
Day 2:
 

Tools and techniques

Case studies, models and approaches to working with community and stakeholder groups.

 
Facilitation skills
Understand the nature of groups including distinguishing between process and content in order to facilitate groups effectively.
 
Relationship building and conflict resolution

The role of relationship building in creating sustainable solutions including managing and working through conflict towards mutual benefit.


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