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Duration: 1 Day
All organisations require people to work effectively together in groups or teams. These teams, referred to, as Work Teams must be effective and productive. An active and enthusiastic team will achieve more than the sum of individual contributions. This session explores the notion of ‘communication’ and the communication process within teams, looking at empathy and synergy.
Not all people who work together are in work teams. A work group may consist of any number of people who work in the same department or in the same location. From time to time, they may form work teams to focus on specific projects.
Whether you work in a group or a team, communication is the vital aspect for ensuring success.
Course Goals:
To provide participants with the opportunity to explore effective team communication skills.
Course Objectives:
Upon completing this session participants will be able to:
- Identify key elements of effective work teams
- Explain the role of interpersonal/work team communication
- Identify the elements which contribute to effective communication
- Identify the barriers to effective communication
- Demonstrate an understanding of the value of diversity in work team communication
- Differentiate verbal and non-verbal factors in communication
- Discuss techniques for enabling ‘crystal clear communications’ within not only work teams but in all aspects of life
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